Yes, we use the latest security measures to protect your details right from the landing page. 256-bit ssl software is used to encrypt your credit or debit card information when you place an order with us.

That entirely depends on what you order. If you purchase products from the one specific brand we feature, they will arrive together. if they're from different distributors they'll often arrive separately. 

We accept all major credit cards: Visa, Mastercard and Amex.

Once your parcels have left our supplier's warehouse they are then the property of the courier companies that each supplier chooses. We are legally not responsible for lost or damaged goods. However if your parcel does not reach you within our delivery time, we will do all we can to track and find your parcel for you and potentially refund you.

Contact us at support@kalinadecor.com

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed in Australia will take 5-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can check on your orders status with the tracking code provided once your purchase has been dispatched.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Yes! Please contact us via the messenger pop up on our website or email us at support@kalinadecor.com within 2 hours of when you placed the order if you require any changes (including store credits).

We aim to provide our customers with products of the highest standard and quality. If you received an item with a manufacturing fault, we will help resolve the problem as fast as possible. If you receive your item but are unhappy with the purchase, we will not refund the item unless it arrived damaged, deformed or significantly different to what was described or pictured on our website.